Privacy Policy

Last updated: December 10, 2025

1. Introduction

ContromoteTemperature ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our temperature monitoring platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, company name, billing address
  • Payment Information: Credit card details (processed securely by our payment processor)
  • Device Information: Device names, locations, and configuration settings
  • Communication: Messages you send us through contact forms or support channels

2.2 Information Collected Automatically

  • Temperature Data: Readings from your connected devices
  • Usage Data: How you interact with our platform, including pages visited and features used
  • Device Data: Browser type, operating system, IP address
  • Cookies: Session and preference cookies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related notifications
  • Send temperature alerts and compliance notifications
  • Respond to your comments, questions, and support requests
  • Send promotional communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our Services (e.g., payment processing, email delivery, cloud hosting)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you give us explicit permission to share

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. Temperature data is retained according to your subscription plan:

  • Starter: 30 days
  • Professional: 1 year
  • Enterprise: Custom retention periods

After account termination, we retain data for up to 90 days before permanent deletion, unless legally required to retain it longer.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS) and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: 123 Business Ave, Suite 100, New York, NY 10001